Does it make sense to outsource payroll?

Everyone knows the importance of accurate payroll.

Industry research conducted by Xero and Dynata confirms up to 49% of small businesses have made payroll errors. Small businesses often rely on manual processes, making the likelihood of error much higher.  These errors may include late payments, under and overpayments, and can erode employee morale and trust.

We are payroll professionals that are required to keep our knowledge and technical abilities up to date with any changes in legislation, compliance and technology – we know our stuff so you don’t have to! Some of my clients have handed over responsibility for their payroll in order to spend more time on their business, giving them the freedom to concentrate on why they went into business in the first place!

Contact Customised Accounting Matters if you need assistance with your payroll function. Making it easy!



Meet Angela Spicer, Your Personal Local Travel Manager. Who am I? Who are we?

Hello, I’m Angela, your personal travel manager. Whether you’re planning an annual break, a bucket list holiday or your next business trip, a personal travel manager will make it a wonderful experience. They take care of all your travel arrangements and provide that insider information to save you time and create a trip that is tailored just for you. I have been a personal travel manager with TravelManagers Australia for over ten years and a travel professional since 2005.

I always knew I wanted to work with people in a service-based industry, after an exciting trip to Europe I got the travel bug and decided to work in the travel industry, and it’s been one of the best decisions I’ve made!

Think of a personal travel manager the way you’d think of a personal trainer or financial planner – helping you achieve a specific goal in their field of expertise. In this case, it’s travel..

I’ll save you money.

Our strong relationships with only reputable airlines, wholesalers and tour operators, means that personal travel managers have access to and can offer very competitive rates, and exclusive deals.

I’ll save you time.

I know you’re busy, so I’ll do all the research and running around for you, comparing deals, flights, transfers and tours. I’ll tailor make an itinerary to your brief and budget. And to make it even easier, I can come to you, or will happily manage everything by phone or email if you prefer.

I’m here for you.

No two trips are the same. So if something unexpected happens while you’re away, I’m on hand 24/7 to help sort everything out.

I’ll go the extra mile.

There’s a reason our clients keep coming back to their personal travel managers. After all, the relationships we build with customers are just as important to us as the trips we send them on. So when you use a personal travel manager of your own, you can be certain you’re in good hands.

Pinot & Picasso, the Premier Paint & Sip Experience Australia Wide is coming to

Pinot & Picasso is the paint and sip phenomenon that allowed Australian’s to enjoy the creative activity of painting on canvas, while sipping on their favourite alcoholic (or non-alcoholic) drink in an interactive studio environment. The Pinot & Picasso group is now Australia’s largest and most successful paint and sip franchise, accumulating 54 studios Australia wide, and soon to join the international market.

If you are unfamiliar with the concept, sessions typically run for three hours with a professional artist introducing the class to basic painting techniques and step-by-step guides to creating the artwork they booked in to paint. With a major focus on providing entertainment during the class, P&P invite the customer to bring their own alcohol and spend the class, singing old school-hot hits, laughing with their friends and unleashing their inner-creative.

Founders, James Crowe and Aaron Carrasco, opened their first studio in 2018 after Aaron’s fiancé attended an art class that focused more on the art, and less on having a fun time. The two entrepreneurs realised a gap in the market and opened their first trial studio in their hometown, Penrith NSW. Within two years, the franchise grew astronomically with many states and territories in Australia now being geographically sold out.

Not dissimilar to how the founders commenced their journey, Bendigo studio owner Rebecca Auld joined a P&P session with her local mum’s group on their first night out after having their bubs, and has not looked back! Rebecca and her husband Reuben joined the Franchise in June this year and are excited to be bringing the experience to Bendigo this August! 

Bendigo Studio Owner Rebecca, shares her favourite part of the Pinot & Picasso experience as; “There is nothing like sitting with friends, enjoying your favourite beverage (mine being a good pinot, chardy or bubbles) all while painting, laughing and having the time of your life! And you get to take home your very own masterpiece; mine taking centre stage in our lounge room with my other childrens’ much loved art!”

The Pinot & Picasso classes speak for themselves, please join us in Bendigo to paint, sip, sing, laugh and remember what it feels like to express yourself through creativity. 

Visit us at and be sure to follow us on Facebook and Instagram to keep up to date with special events, competitions and much much more!

If you have any further questions, or request high-resolution images please contact Rebecca at,

Here we come, Bendigo!


Improving road safety for the Regional Roads Victoria Safer Roads program

RMG was engaged by Regional Roads Victoria to project manage the delivery of a large program of safety barrier works along the Midland Highway as part of the Safer Roads program alongside Bild Infrastructure Pty Ltd (formerly Bitu-mill).

The Midland Highway safety problem was identified due to a number of key issues:

  1. It is an important regional road serving as a key freight route for agricultural industries and commuters between Shepparton and Benalla
  2. The posted speed limit on Midland Highway within the project boundaries is 100km/h
  3. There are numerous exposed hazards on Midland Highway
  4. Existing roadside hazards remain unshielded and exposed to road users including power poles, trees, drains and embankments and oncoming traffic
  5. Collision with a roadside hazard at high speed will result in serious casualties on Midland Highway
  6. Serious casualties have an unacceptable human and financial cost

Due to these key issues, the project was designed to protect against errant vehicles running off the road to the left or crossing the road into on-coming traffic.

This was achieved by the installation of continuous left-hand side and centreline barriers for the length of the project excluding intersections, property access and breaks in the barrier to allow access for emergency services at strategic locations.


Soil stabilisation 

A challenge for the project was treating unsuitable soils that could have seen the road failure prematurely. This was overcome by liaising with variation technical and local experts on appropriate treatment types. We were able to develop an effective stabilisation treatment that was cost effective, provided a quality product and didn’t slow the progression of the project.

The Midland Hwy Shepparton project was successfully delivered on time and within budget.

Vegetation protection

The volume of existing high-quality vegetation expected to be removed during construction of the project presented real concern with Regional Roads Victoria and the local community. Following on from discussions with stakeholders about this concern, we reviewed the design drawings in detail and developed innovative design changes to reduce the construction footprint, manipulate the design to move around trees and reduce damage to the trees to improve the viability of the trees after works are complete.

These changes were able to reduce the large tree removal from 250 to just 1 and this tree was relocated to the Shepparton Council offset site to be used as habitat. This was well received by the local community and the community have begun to advocate for the project as an example of how roads should be designed to accommodate the environment. In addition to reducing our impact on the environment to construct the project, we have planted 400 eucalypts/wattles in an area within minimal tree cover to provide an avenue of passage for the local squirrel glider population.

General Manager & Co-Owner - Julie-Anna Inn

Julie-Anna Inn, Wins 2021 TripAdvisor Travellers’ Choice Award #8 in Australia!

Last month just as we headed into lockdown, TripAdvisor announced the Julie-Anna Inn, Bendigo had been recognised as a 2021 Travellers’ Choice Best of the Best award winner for hotels in Australia, ranking 8th overall. Based on a full year of reviews and ratings from the people who matter the most, our visitors–this coveted award speaks to the exemplary service and experience we provided guests. Throughout a challenging year, the Julie-Anna Inn stood out to travellers and provided an amazing experience despite unprecedented circumstances. Each year the platform combs through the millions of traveller reviews to surface the hotels that people raved about most. Even during the pandemic, travellers continued to discover, book, and give feedback on places to stay around the country. Based on a full year of TripAdvisor reviews, award winners represent travellers’ ultimate favourites around the globe.

“We are absolutely honoured to have received this accolade; Number 8 in Australia as voted by guests. Despite the challenges and significant disruption to the hospitality industry since March 2020, we have continued to find new ways to engage with and impress our guests to deliver the best hospitality and service. Ranking number 8 in Australia was a lovely surprise, and a fantastic way to help put Bendigo top of mind for travellers. It’s wonderful recognition for our team who pride themselves on ensuring each guests stay is memorable for all the right reasons. As proud advocates for local Bendigo tourism, it came at a time when our morale needed a boost, and this has certainly given us that.” Quote by Kristyn Slattery, General Manager & Co-Owner

Comment from TripAdvisor HQ “Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at TripAdvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilising technology to prioritise guest safety. The Travellers’ Choice Awards highlight the places that delighted guests more than any others in the past year even as they navigated changing customer expectations and new ways of working. Based on a full year of reviews from customers who visited, this award speaks to the exemplary service and experience you provided guests in the midst of a pandemic.”

To see traveller reviews and popular features and amenities> of the Julie-Anna, visit JULIE-ANNA INN, BENDIGO (AU$113): 2021 Prices & Reviews – Photos of Hotel – Tripadvisor

About the Julie-Anna Inn, Bendigo

The Julie-Anna is a family run business, with the Slattery’s and Thurgood’s having been in the industry for almost 27 years. Ideally located 1.4km from Bendigo CBD and opposite the family friendly and picturesque Lake Weeroona. Offering 5 room types across 33 rooms, we are self-rated 4 star. All rooms enjoy spacious, reserved car parking at your door and courtyard views and access. Enjoy complimentary Wi-Fi internet access in your room and throughout our public areas, and SMART TVs with Netflix capabilities in all rooms. Our spacious 38sqm rooms allow guests to indulge in a relaxing room with tranquil surrounds. Enjoy all the creature comforts of home and our personalised, friendly, welcoming hospitality.

Managing Director Integrative Pty Ltd - Integrative Pty Ltd

COVID and QR Codes

Is it time for business operators, either small or large, to say NO to the imposts that are being imposed upon courtesy of COVID and its variants? Why should business have to become responsible for Contact Tracing, and identifying potential customers who might be out of their COVID Lockdown region? Vic-Rail refused to do so. Police Service don’t support another “Ring of Steel”.

Now we are being told we have to ‘carry the can’. Not every customer carries a ‘smart phone’ with them. Some are battling to afford a home phone or internet connection let alone a mobile phone. Imagine the line up of people that will occur in our larger supermarkets when many have to sign in manually. Then picture in your mind the potential for conflict when you ask for proof of identity. It’s hard enough to request those without to wear a face mask. The the reply is invariably most impolite.

What do you think?


Working with and employing Jobseekers on the Autism Spectrum

AXIS Employment Bendigo is proud to have been selected to be a part of the Autism@work Pilot Program.

The Department of Social Services (DSS) Autism@Work program is helping Disability Employment Services (DES) providers to connect employers and autistic candidates to create the start of career journeys for more people on the autism spectrum.  The goal of this initiative is to create greater employment success for jobseekers on the autism spectrum.

Eight sites have been identified to participate in the pilot. The selection of providers was based upon consistently high caseloads of participants with autism. The sites were a selection of metropolitan and regional locations. The identified sites are located in: Gold Coast and Brisbane in Queensland; two in Bendigo in Victoria; Penrith and Wollongong in New South Wales; and Gawler and Murraylands in South Australia.

If you’re a business and would like more information on the pilot please visit You can also contact Kyle Walsh 0499 100 049 or Rick Ladson 0499 194 401 at AXIS Employment Bendigo.

Business Networking Opportunity – 2 June

Hi everyone,

A warm welcome is extended to anyone interested in meeting some of the awesome businesses featured in Australia Rural Entrepreneurs. This book featuring 50 business stories from across rural and regional Australia is being launched by Marnie Baker, CEO Bendigo Adelaide Bank in Bendigo on Weds 2 June 6pm.

We are looking forward to some serious networking from across the region and everyone is welcome to join us.

We have a few places still available but tickets need to be purchased in advance. Regional wines and food being served. Discounted copies of book on sale if interested.


Meet Patrick Little, one of RMG’s Structural Engineers

Patrick is passionate about the development of Regional Victoria and working on projects that directly impact our local community.

Two significant local projects Patrick recently contributed to using his skills as both an Engineer and a Revit draftsperson include a seven storey steel-framed milling tower at the new Ridley Feedmill in Bendigo East and the new Engineering Building and Library Extension at La Trobe University in Bendigo.

Title: Structural Engineer

Commencement: July 2020

What are you enjoying most about your role at RMG?

As a Structural Engineer that is also proficient as a Revit draftsperson, I am in a unique position where I am able to design, draft and coordinate the structural design with our clients. The majority of our architectural design clients are also working in the BIM software ‘Revit’, which enables us to collaborate effectively and efficiently. This capability allows me to identify and work through the intricacies of each project, which is very satisfying.

What inspires you working at RMG?

Having grown up in Shepparton and now living and working in Bendigo, I am a proud and passionate Regional Victorian and I am very bullish about the prospects of the region. I strongly believe that we have the capability to provide the best project and engineering solutions right here within our community. This is a sentiment shared by the RMG team and we reinforce this philosophy with every completed project.

I am proud to work for RMG because…

The work we do has a direct, tangible impact on our local community.

What excites you most about your position?

Being able to make a contribution to projects that are of value to the community, from school buildings to sports facilities to the structural design of people’s dream homes.

A recent work achievement

My contribution to significant local projects using my skills as both an Engineer and a Revit draftsperson including:

  • The 7 Storey steel-framed milling tower at the new Ridley Feedmill in Bendigo East.
  • The new Engineering Building and Library Extension at La Trobe University in Bendigo.

What fills your time outside of work?

Taking on DIY projects at home. I have spent a lot of time landscaping in the back yard of late, building retaining walls and irrigation systems.

A recent life achievement

I became a father last year.

What is the best piece of advice you have ever received?

Prior preparation and planning prevents poor performance.

We Need Your help!

Golden Dragon Museum 30th Anniversary Collection Fund

To celebrate our 30th anniversary we have launched a fundraising campaign to raise $150,000 to help with the ongoing costs of restoration, maintenance and cataloguing of our growing collection of 30,000 cultural artifacts and objects.

Just 30 pledges of $5,000 will help maintain our collection for future generations of visitors.

All donations gratefully received. Donors of $5,000 or more will be acknowledged on a board in the Museum’s entry and be invited to a reception 12 months after the fund has reached its target to hear how the collection has benefitted through your generosity. Donations may be made as pledges over two or more years.

Please contact Hugo Leschen for details on